How Can We Help You & Your Pet Today?

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We want you to be completely satisfied before and after purchasing Bad Dog CBD! Our natural and tasty Dog CBD products are made with high-quality ingredients and third-party tested! If you have any questions for our team, Contact us below.

Thank you for your interest,

The Bad Dog Team

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Frequently Asked Questions

How do I track my order?

You will be issued a tracking number after the order is fulfilled, and notified by e-mail.

You will then be able to track your order by entering your order number at USPS.com

Do you ship outside of United States?

Sorry, we do not ship outside the U.S. at the current time.

Do you ship to P.O. boxes?

We certainly do!

When will I receive my order?

If you place your order before 3PM EST Monday – Friday it will be shipped the same day. All other orders will be shipped the next business day.

What payment methods do you accept?

We Accept Credit Cards, Zelle Payments, and Bitcoin.

Do you offer lab testing?

Yes, we do! All of our products are third-party lab tested. You can view all of the lab reports here.

I never got my confirmation or tracking email

All order confirmation emails are generated automatically when you place an order. Please check your spam if it didn’t show up in your inbox. When we ship out your order, another email is generated with the tracking numbers. It may have gone to spam also if you haven’t ordered from us before.

How do I complete my Zelle payment?

Please review the How to Pay with Zelle page for full instructions on about to complete your Zelle payment. Orders will not be shipped out until payment is received for Zelle or Bitcoin payment options.

Why has my order been canceled?

If you chose Zelle as the payment option, you must follow the Zelle instructions on sending payment within 48 hours of submitting your order or it will be automatically canceled. If you choose to pay with cryptocurrency, you have only 1 hour to complete payment before the token expires. Please refer to the How to Pay page for more information on completing payment with Zelle & Cryptocurrency.

How do I review my recent orders?

You may access your account on this page, but if you chose Guest Checkout, then you will not be able to review your past orders. We highly recommend creating an account so you can view any orders you place from our website.